Winter Water Heater Disaster Prevented by Beagle

Client faces a water emergency while away on business. An automatic shutoff alert initially dismissed as a false alarm reveals an actual water heater leak. Beagle's proactive protection and swift intervention saved the day and secured peace of mind!

Winter Water Heater Disaster Prevented by Beagle
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Beagle Services
December 21, 2023

The Alert.

Away on a business trip, the client received a chilling alert on their smartphone. The smart water valve, diligently installed by Beagle, had initiated an automatic shutoff. The client hesitated but ultimately dismissed the alert as a potential false alarm.

Watchdog's Vigilance.

Beagle’s Watchdog remained on high alert, monitoring the client’s water 24/7. Watchdog contacted the client upon seeing the auto-shutoff, to which the client responded claiming it was a false alarm. Beagle was able to determine the cause was not a glitch or a false alarm. It was a real water emergency, with water leaking from the client's water heater. Thankfully, the client had earlier agreed to Beagle’s advice and let Beagle deploy water sensors inside the home to complement the automatic water shutoff valve. Sensors protect areas inside the home potentially vulnerable to leaks and/or unmonitored by the valve; working together, smart water sensors and valves provide the most “whole-home” water security system for a property. 

Proactive Protection Averts Crisis.

Water leaking from the water heater made contact with the sensor Beagle deployed, and the sensor triggered the valve to automatically shut off. Thus, the water security system Beagle installed, with all components configured and working together, prevented a catastrophic water heater loss for this client who was away from home! The client was advised to keep the valve in the closed position, until Beagle’s plumber arrived to fix the leak and restore the property’s water security. 

Holiday Peace Restored.

Amidst the holiday chaos and travel, Beagle's proactive water security system with 24/7 Watchdog monitoring and swift intervention not only saved the client from serious water damage and loss but also from the added burden of navigating an insurance claim during the festive season. The client returned home to a secure environment, grateful for Beagle's winter rescue and the peace of mind it brought while away. In the world of water security, Beagle serves a reliable partner during the most demanding and stressful times, ensuring a worry-free holiday season, even in the face of unexpected water emergencies.

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Beagle Services

Beagle is your trusted water security partner.
We are experts in water monitoring and leak detection technology that is rapidly expanding through private and governmental incentives.